information | credits
camin aktion
Head office: c/o Agora | 2 boulevard Louis Blanc | 34000 Montpellier | France
contact [at] caminaktion.eu | (+33) 06 52 42 25 89
camin aktion is a non-profit organization (Association Loi 1901), certified by Préfecture de Montpellier.
Board members: Magali Reinert, chairwoman | Marie Poitevin, vice chairwoman | Dorothea Kaiser-Wibaux, treasurer | Estienne Rodary, secretary.
European VAT ID N°: FR73 517 706 545 | Company register N° (SIRET): 517 706 545 00053 | Activity code (APE): 9001Z
Performing arts licences: Licence 2 PLATESV-R-2022-011906 + Licence 3 PLATESV-R-2022-012238 delivered by French Ministry of Culture – branch Montpellier (DRAC Occitanie – 5 Rue de La Salle L’Eveque, 34000 Montpellier – France).
The employees and independent workers in the field of the performing arts are vital for the realization of our activities. The companionship of artists is essential for project development, realization of performances, career building of artists and companies. To hire our collaborators, we rely on the French system for employment in the performing arts, regularly questioned and threatened by the national confederation of French employers and a number of politicians. Even more as – likewise most of the “production offices” in France – camin aktion does not receive any public grant or support: our economy is solely based on the mutual cooperation and sharing, and the unified energy we develop with the companies, collectifs and artists, namely the associate companies linked to camin aktion.
camin aktion, the associated companies and touring artists share their vision of non-discrimination and the mutual dependence on each other. We care about ecology and try to reduce as much as possible the carbon print of our activities and tours.
Webdesign by Dirk Korell | © camin aktion 2026
Corporate design by Nicolas Chauveau – agency entreautre design
This site has been developed with WordPress. It is hosted at HostEurope GmbH (Welserstraße 14, D-51149 Cologne, +49 2203 10451040).
Consumer mediation: in accordance with Articles L.611-1 et seq. of the French Consumer Code, camin aktion belongs to the CM2C mediation service – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France, www.cm2c.net, contact@cm2c.net, +33 1 89 47 00 14. After a written complaint that has not been resolved, you may refer the matter to the mediator free of charge. See our terms and conditions of sale.
Photo © Dirk Korell
Privacy policy
Last updated: 18 October 2026
1. Data controller
camin aktion, a non-profit association (loi 1901), c/o Agora, 2 boulevard Louis Blanc, 34000 Montpellier, France, is the controller of the personal data processed through this website and its online ticketing.
Contact for any question about your data: billetterie@caminaktion.eu
2. Data collected, purposes and legal bases
Bookings and ticketing. Ticketing runs directly on our website (WordPress, WooCommerce and the FooEvents extension, hosted by HostEurope). When you order, we collect your first and last name and email address, your town if you choose to give it (for statistical purposes), the content of your order and its history (payment, refund, ticket check at the entrance). This data is used to process your booking and payment, email your tickets, check access to events, answer your requests and handle any complaints. Legal basis: performance of the sales contract.
Reduced rates. Proof of eligibility for the reduced rate is only shown at the entrance: it is not photographed, copied or kept. Legal basis: performance of the contract.
French Sign Language (LSF) interpretation. If you request LSF interpretation when ordering, we record this request to organise the service and may contact you to follow it up. As this information is optional and may be sensitive, it is only processed with your consent, which you can withdraw at any time. Where necessary, we give the interpreter the date and event concerned, with no other data about you. Legal basis: your consent.
“Better together” service (“À deux, c’est HYPE !”). If you ask to come with a buddy, or offer to be someone’s buddy, we record this choice and your phone number to arrange the contact. Your details are only shared with the other person with your agreement and are used for no other purpose. Legal basis: your consent.
Contact with the ticket office. Messages sent to billetterie@caminaktion.eu are used to answer your requests and follow up your orders. Legal basis: performance of the contract or legitimate interest in answering your requests.
Newsletter. Your address is only added to our newsletter if you sign up yourself, through our sign-up form or by ticking the box provided when ordering. Buying a ticket does not subscribe you automatically. If you tick the box, your email address, first name and last name are passed to Brevo for that sole purpose. Every email includes an unsubscribe link. Legal basis: your consent.
Accounting obligations. Accounting records (invoices, payments, refunds) are kept as required by law. Legal basis: legal obligation.
3. Recipients
Your data is accessible only to authorised camin aktion staff (ticketing team and volunteers checking tickets at the entrance), within the limits of their tasks. It is also processed by our technical providers, solely for the purposes of the service:
- HostEurope GmbH (Cologne, Germany): hosting of the website and ticketing;
- Stripe: online card payment;
- SumUp: card payment on site, on the day of the event;
- Microsoft (Microsoft 365): billetterie@caminaktion.eu mailbox and emailing of tickets;
- Brevo (Sendinblue SAS, Paris): sending of the newsletter, only to subscribers;
- LSF interpreters, under the conditions described above.
Your data is never sold, rented or transferred to third parties for commercial purposes.
Some providers (Stripe, Microsoft) may process data outside the European Union, in particular in the United States. These transfers are covered by the safeguards provided for by the GDPR (EU–US Data Privacy Framework or the European Commission’s standard contractual clauses).
4. Payment
Online payments are processed by Stripe and on-site payments by SumUp. camin aktion never has access to your full card number. These providers process payment data under their own privacy policies.
5. Retention periods
- Orders and tickets: 3 years after the event, then deletion or anonymisation;
- accounting records: 10 years (Article L123-22 of the French Commercial Code);
- LSF and buddy requests (including phone number): deleted at the latest 3 months after the event;
- proof of eligibility for reduced rates: not kept (shown at the entrance only);
- exchanges with the ticket office: 3 years after the last exchange;
- technical email sending logs: 1 month;
- newsletter: until you unsubscribe, and at the latest 3 years after your last contact with us.
6. Your rights
Under the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability where it applies. Where processing is based on your consent (LSF, buddy, newsletter), you may withdraw it at any time, without affecting processing already carried out. You may also set instructions regarding your data after your death.
These rights may be limited where we must keep certain data to meet a legal obligation (accounting, for example).
To exercise your rights, write to billetterie@caminaktion.eu. We reply within one month. Proof of identity may be requested in case of reasonable doubt.
7. Security
The website is only accessible over an encrypted connection (HTTPS). Access to the administration and to order data is restricted to authorised people, through password-protected accounts.
8. Cookies
This website uses no audience measurement or advertising cookies. It only sets cookies strictly necessary for it to work, which do not require your consent:
- WooCommerce cart and session cookies, to remember your cart and complete your order;
- Stripe cookies, for transaction security and fraud prevention;
- language cookie, to remember the display language of the site.
Audience measurement. We use Matomo, installed on our own server, to count visits and pages viewed. It is configured without cookies, IP addresses are anonymised, and statistics are not passed to any third party. Raw data is kept for at most 25 months. Legal basis: legitimate interest (running and improving the website).
Some pages display content provided by third-party services: fonts (Google Fonts), newsletter sign-up form (Brevo), calendar (Timely). Displaying this content passes your IP address to these services. Links to our social networks (Facebook, Instagram, LinkedIn) are simple links: they set no cookies unless you click on them.
9. Complaints
If, after contacting us, you consider that your rights are not respected, you may lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or at cnil.fr.
10. Changes
This policy may be updated to reflect changes in our activities, tools or regulations. The version online is the one that applies. In the event of any discrepancy, the French version prevails.